Partner Portal
Welcome to the Spitfire Partner Knowledge Base
This Knowledge base offers Spitfire Partners a single platform for sales, product and technical information. Partners can use this to bolster their proposals, to provide better support to their customers and to receive updates on industry news.
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Partner Pre-Sales Information
Brochures
Dedicated Fibre Ethernet | FTTP Ethernet | FTTC Ethernet | FTTP Fibre Broadband |
FTTC Fibre Broadband | Mobile Ethernet | Mobile Broadband | Backup Circuits |
Circuits for VoIP |
Helpful Pre Sales Documentation
Brochures
FireSwitch Hosted PBX 2.2 | 3CX Cloud | SIP Trunks | Direct Routing for MS Teams |
Mobile Voice & Data |
Helpful Pre Sales Documentation
Brochures
Firewall as a Service | MPLS WAN | IPsec VPN | CloudConnect |
Secure Web Hosting | Domain Names |
Helpful Pre Sales Documentation
Spitfire IPv6 Briefing | Moving office and mitigating IT Risks |
Brochures
Working from Home | Internet of Things | Managed WAN | QoS Options |
CLEAR Voice | Circuits for VoIP | Phone Network Switch Off | 3CX Solutions |
Helpful Pre Sales Documentation
Working from Home Solutions | MPLS provides Multi Site Solution | ||
Helpful Pre Sales Videos
Helpful Pre Sales Blogs
5 Considerations When …
Moving Office
by Sandy Sinclair, Project Manager
Implementing Effective Home Working
by Peter Oosthuizen, Partner Service Manager
Upgrading to an IP Phone System
by Peter Oosthuizen, Partner Service Manager
Moving to the Cloud
by Peter Oosthuizen, Partner Service Manager
What our Partners say
Technical Information & Support
Internet Connectivity Support
Phone System Support
Technical Videos
Events
Partner Training
Spitfire offers a wide range of free Partner training courses and events throughout the year. A brief description of each training session is listed below. All of the training events are free for our Authorised Partners.
Partner introductory training
Partner introductory training covers our product portfolio by looking at a number of case studies, giving you the practical information you will need to sell Spitfire services to your customers. You will also get the chance to meet key members of Spitfire management and staff as well as other Spitfire Partners. This training is primarily for new partners or new staff of existing partners but all partners are very welcome to attend.
FireSwitch
Our SIP Hosted FireSwitch training day teaches you how to install and configure our hosted phone system through hands-on demonstrations. You will also receive commercial training from a senior member of the Partner Service Team, giving you the expertise to market the product to your clients. This is a fantastic opportunity if you are looking to move into or expand the telephony options that your business offers.
Preventing telephony Fraud
Our preventing telephony fraud training session should be considered essential if you provide your own telephony solutions as it will show you how to avoid increasingly prevalent and damaging telephony fraud. This half-day course covers Voice/PBX security, introduction and rise in telephony fraud, why and how fraud attacks take place, and how to secure against attacks.
3CX Cloud
This training session covers one of our newest and most exciting telephony products: 3CX Cloud. This fully-featured cloud-based 3CX Cloud is available from Spitfire with a variety of options. This one day training course will cover programming and installing 3CX Cloud and will include hands-on programming.
Please let us know if you are interested in any of these courses or would like to receive further information or updates on future training dates:
Annual Partner Seminar Content
Partner Seminar Gallery
Ostriches and zebras share a collaborative relationship
that is based on each other’s strengths. Together, they
form a unique partnership that allows them to thrive
and ultimately become more resilient.
Become a Spitfire Partner today
Ostriches and zebras share a collaborative relationship that is based on each other’s strengths. Together, they form a unique partnership that allows them to thrive and ultimately become more resilient.
Become a Spitfire Partner today
Ostriches and zebras share a collaborative relationship that is based on each other’s strengths. Together, they form a unique partnership that allows them to thrive and ultimately become more resilient.
Become a Spitfire Partner today