Job Vacancies
Careers with Spitfire
As one of the most established and experienced providers of business internet and telecoms services in the UK, Spitfire represents an exceptional place to build your career. We believe that all our staff play a key role in the success of our business, and as such we are dedicated to the personal and professional development of all our employees.
Current Vacancies
Provisioning
Administrator
Are you a highly organised and detail-oriented person? In this role, you’ll play a pivotal role in ensuring the efficient and accurate delivery of our products and services to customers. Join our Provisioning Team here in London!
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Support
Technician
Are you an excellent learner, a natural problem solver and looking to start a career in technology? In this role you will manage and monitor customer support cases ensuring Spitfire’s service levels are met and exceeded. Join our Customer Support Team here in London!
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Graduate Recruitment 2025
In September each year, we offer Graduate Account Manager positions in our Sales Team and are happy to engage early, with anyone who might be interested in a career with us. Even though we are a technology company, we welcome graduates from all disciplines, as we understand that our ability to provide the right level of service and support for our customers extends far beyond just our technical skills.
London
Birmingham
Feedback on our Sales Graduate Training Programme
Archie Timberlake, Partner Service
How has your 1st year at Spitfire been?
Challenging but fulfilling. Constantly learning.
What skills have you learnt?
How to tailor approaches to selling dependant on the type of customer you are dealing with.
What is your favourite thing about the job?
Closing business and the friendly competition of the sales floor. A great team to work with. Exposure to all elements of the sales process.
Has the role been as you expected?
More or less yes – although probably more technical knowledge gained and required than I had first expected.
Matthew Russo, Direct Sales
How has your 1st year at Spitfire been?
It’s been a very positive first year! After a long period of training, it is good to now feel more confident and independent in the role, from both a technical and a sales perspective. Larger opportunities and earning potential are coming around after working hard this year.
What skills have you learnt?
Not only Selling and Account Management to grow my customer base, but being able to effectively vocalise complex topics that seemed alien to me not long ago. Time management and organisation are key to the role too, which I like to think I’ve improved on.
What is your favourite thing about the job?
The people I work with.
Has the role been as you expected?
Yes and no – I had a good idea of what being in this kind of customer-facing role would entail and the nature of work that would be expected of me. I probably didn’t appreciate the amount and complexity of technical knowledge that would be required to take on more demanding Accounts, but this is going up with training.
Thomas McGiven, Partner Service
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How has your 1st year at Spitfire been?
It has been enjoyable surrounded by a very supportive team who have assisted me a lot. I have learnt a lot about myself and the industry aiding my development over the last 12 months.
What skills have you learnt?
I have learnt the value of an account manager for our customers and what separates Spitfire from other ISPs in the industry. I’ve learnt how to deal with conflicts and the best ways to approach different personality types.
What is your favourite thing about the job?
My favourite thing is the people I work with. I am fortunate to have a lot in common with those around me which makes me look forward to seeing the team and not hesitant to ask any questions I am unsure on.
Has the role been as you expected?
The role has largely been as expected. I wasn’t expecting it to be as sales focused as it is and I did not know too much about the industry therefore it was difficult to form preconceptions and expectations based on that.
Culture
Learning is a key part of the culture at Spitfire. All employees are provided with excellent training opportunities where they are constantly challenged to learn and expand their knowledge of modern communications technology. Employees are also encouraged to invest in their own learning and development, and everyone who joins us has the opportunity to obtain widely recognised engineering qualifications.
Stephanie Tam
Partner Account Manager
I joined Spitfire in July 2018 as a Customer Account Manager and since then the Birmingham office has moved not once, but three times, each time to a larger space as our team has grown and developed. I’m now a Partner Account manager and really enjoy being part of a technical & supportive team.
I studied chemical engineering at University so it was definitely different stepping into a different field, however through all the training offered by Spitfire, I’ve been able to develop my technical skills, having earned my CCNA qualifications in 2019. This allows me to discuss customer’s and partner’s technical requirements and offer the most suitable solution.
Suheil Harjani
Senior Account Manager
I started at Spitfire back in 2018, after graduating from the University of Manchester with a degree in Astrophysics. The course was heavily research-based and this meant a lot of individual work, so I was looking for a technical role that would involve speaking to clients and socialising with colleagues, and I found exactly that at Spitfire. Apart from the company’s product training, we were provided with Sales training, were able to expand on our coding experience, and gain a Cisco qualification. With completion of the training I became a Customer Account Manager, and then promoted to Senior Account Manager, a role in which I manage larger accounts and take on bigger leads. I’m part of a great team, and always try to fit in a social after a busy week of calls and meetings with clients
Gary Cooper
Head of Direct Sales
I graduated from the University of Bath in 2012 after which, I joined Spitfire. I wanted a career that would allow me to combine the technical acumen I had gained from my degree with the interpersonal and social skills I had developed. I joined Spitfire as a Customer Account Manager in September that year and have not looked back!
I really enjoy understanding advancements in technology and helping businesses adopt these to help progress their own organisations, so any solution we provide that helps a customer improve their business is extremely rewarding for me. The social aspect of the role is also a huge aspect of what makes the job so satisfying. I have a great team which makes the day to day role a lot of fun and celebrating the successes of everyone makes the hard work all worthwhile!
Laura Hall
Billing & Provisioning Manager
I joined Spitfire in 2011, starting out as a Provisioning Coordinator looking after analogue lines and ISDN. I really enjoyed being part of the team and during the first couple of years I spent time in all roles within the Provisioning department learning as much as I could. As time went on, I took on a much more supportive role within the team becoming Team Leader and eventually Provisioning & Billing Manager.
The one thing that stands out about Spitfire is the people, working with such great people in a supportive work environment makes coming to work much more enjoyable. We provide such a wide range of products and services also that no day is ever the same and in the rapidly changing telecoms industry there are always new challenges to face.
Peter Oosthuizen
Head of Partner Service
I began my career with Spitfire in July 2011 as a Trainee Sales Executive. Since then I have been promoted to Account Manager, Senior Account Manager, Partner Account Manager, Team Leader, Partner Service Manager.
I am now Head of Partner Service and thanks to Spitfire have obtained relevant technical qualifications. Although I have been at Spitfire since graduating, the training offered here is continuous and I am constantly learning.
Chris Wharmby
Senior Account Manager
I joined Spitfire in 2018 as a Trainee Engineering Account Manager. Despite graduating from university in a very different field, a comprehensive internal training programme accompanied by external Cisco CCNA qualifications quickly allowed me to provide in-depth consultations on connectivity and telephony for our customers.
Now, as a Senior Account Manager, I have taken greater responsibility on more complex projects, continuing to learn more about the industry and technology each day as I do so. Working with a wide variety of industries, no two projects are the same, and it’s satisfying to see bespoke solutions you have designed come to fruition.
Stephen Fenner
Support Technician
I started at Spitfire as a Support Technician in mid-2019. I would like to think that I was tech-savvy(!) but I had no background in telecoms. After going through the interview process and finding out more about Spitfire – I found the role perfectly suited to both learn more about telecommunication technologies and tackle a variety of problems on a day-to-day basis. Alongside the in-house training you receive in the fundamentals, you are also encouraged and offered support in your own personal development; since joining, I’ve been able to gain a number of industry recognised certifications. I am still learning new things every day and l am looking forward to the continued career progression offered by Spitfire.”
Sam Cottis
Senior Support Technician
I joined Spitfire in 2017 as a Support Technician. I didn’t have a background in IT but was keen on problem-solving and the chance to learn something new. The training opportunities were great from day one, with the chance not just to learn about modern communications technology but to gain professional qualifications.
The training scheme is well structured, allowing people to stretch themselves and follow their interests wherever they take them. Six years later, and I’m still learning all the time, studying towards more qualifications and even helping to train some of the new starters. For someone looking to get started in a new career, Spitfire couldn’t have been a better place to start.
Why join Spitfire?
Learning is a key part of the culture at Spitfire. All employees are provided with excellent training opportunities where they are constantly challenged to learn and expand their knowledge of modern communications technology. Employees are also encouraged to invest in their own learning and development, and everyone who joins us has the opportunity to obtain widely recognised engineering qualifications.
Perks
Spitfire provides competitive salaries and rewards generously for success and hard work.
Additionally we offer:
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Structured training and ongoing professional development
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The opportunity to obtain a widely recognised engineering qualification
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A modern and open plan working environment with fantastic views over the city of London or Birmingham
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Permanent Health Insurance after two years continuous employment
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Employee Wellbeing assistance service
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Regular social events for all staff
London Office
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Gym next door
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Onsite cafe
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Onsite Tesco Metro
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Location – Spitfire is within ten minutes walking distance of two tube stations, as well as being near a train station and on a busy bus route
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Santander bike hire stand located directly opposite the office